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If you are having problems with your order or are waiting for a shipping confirmation but have not received a tracking number, we recommend that you check your spam or junk mail folder. If you find no trace there, let us know and we will quickly get you the tracking information.


If you contact us by email, you should receive a response from one of our customer service representatives within two working days. It is also advisable to keep an eye on your spam folder so that you do not overlook our correspondence.

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