Do you have any questions ?

• 1.How do I place an order?

To order an item, select the desired product, add it to your cart and follow the checkout process. You will be asked to enter your shipping and payment information before you can complete your order.

• 2.Which payment methods do you accept?

 

We accept several payment methods, including credit cards and bank transfers. The available options will be shown to you at checkout.

• 3. How can I track the status of my order?
  

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. With this number, you will be able to check the delivery status of your order on the shipping service provider's website.

• 4. What happens if I am not at home at the time of delivery?

If you are not at home at the time of delivery, the delivery person will leave you a notification card with information on how you can collect your parcel or arrange a new delivery.

• 5. Can I cancel or modify my order?

 

Orders can be cancelled or modified within 24 hours of being placed. Please contact our customer service team as soon as possible.

• 6. What are the delivery times?

Due to the significant increase in our orders, our delivery times can vary from 3 to 15 days. We do our best to process your order as quickly as possible. However, the extended delivery time allows us to ensure optimal management of the influx of orders and to maintain the quality of our service. Thank you for your patience and understanding. You will be informed of the progress of your order by email as soon as it has been dispatched. If you have any further questions or concerns, please do not hesitate to contact our customer service department.